FREQUENTLY ASKED QUESTIONS
General Information about the Clearinghouse for Board Actions:
What types of practitioners are found in your Clearinghouse?
Practitioners having a DDS or DMD degree, Dental Hygienists and Dental
What type of information will I receive on individuals found in your
Any actions taken by the state dental boards and the armed forces.
Is it mandatory that these agencies report to the AADB?
No, each of the reporting entities provides information
to us voluntarily.
How long has the AADB been collecting the information in its Clearinghouse?
Much of the information dates back to the mid 1980’s.
What is the difference between the AADB and the National Practitioner Data Bank?
The AADB is a not-for-profit association that opened for business in 1883 and
has been reporting sanctions against practitioners since 1988. The NPDB, a
government agency, began collecting and reporting sanctions in September 1990.
Also the AADB reviews each query to verify the information prior to mailing the
customer a report.
How may I obtain information to become an eligible entity?
You may request to become an eligible entity by completing an Application for
Contract (just click on AADB Application for a Contract shown above to download
a copy). If approved by the AADB, a package will be mailed which includes a
contract, fee schedule and other pertinent information.
Questions about submissions:
What information do I need to provide you in order for you to search a
You will need to provide us with the practitioner’s full name, date of birth,
school of graduation, year of graduation, and type of degree.
How do I submit the information?
There are two methods to submit your requests. The first is either by mail or
fax (i.e., manual submission) and the second is by using the AADB On-Line Query
If I submit requests manually, how many names may I submit on one list?
You may include as many names as you wish on each
Are handwritten submissions acceptable?
If you do not have access to a typewriter, word processor, or computer, you may
hand-write your submission but always allow extra time for a handwritten list as
it is more difficult to enter and proof.
May I fax you my list and have you fax me the results for a quicker turn around?
Requests can be faxed to us. Because of the confidentiality of the information
in our reports, however, we cannot fax our reports to you. We will be glad to
overnight mail, if you provide your billing number. (Federal Express or UPS).
How long will it take for me to receive results?
For manual submissions, a report showing the result will leave our office no
more than ten business days from date of receipt. For on-line submissions,
preliminary results will be available within minutes. Preliminary results will
show that there was either no match for a practitioner or that further research
is required. The final results for those practitioners who required further
investigation will be sent to you within 10 business days.
Should I send you a copy of the practitioner’s signed release form?
No, as long as we have a copy of your release form and you have the signed
original in your files all requirements have been met.
May I share your report with sister organizations?
You may not pass our reports to any entity, department, or individual outside
your office. You may indicate, however, that the practitioner was searched in
our Clearinghouse and not found to have actions. When the database shows an
action taken against a practitioner, your use of the information is subject to
your verification of the information with the source agency.
Questions about payment:
Can I pay for your services with a credit card?
Yes, the AADB accepts all major credit cards.
Can I be invoiced for payment of my submissions?
In order to be invoiced for payment, you must have established a line of credit
with the AADB.